Hosting and Technical Support
What do you provide with a basic hosting account?
Our main service is not hosting, but we do provide this as a convenience to customers whose websites we designed, and because it is cost-effective for us to manage everything with the same system. Hosting and maintenance is free the first year and $360 per year thereafter. Hosting and maintenance for sites we did not design is $360 per year from the start.
Our basic hosting includes 50 MB of space and 10 POP3 e-mail accounts. More space is available for an additional cost, but we find this is sufficient for most customers.
99.9% server uptime
Multiple T3 connections on diverse backbones
Totally redundant platform
Auto www.*
Support both Windows and UNIX
Web-based e-mail
FrontPage 2002 Server extensions
Web Stats
CGI FormMail
FTP
CGI-BIN
PHP
MySQL
SSL
How much tech support do you provide with hosting?
We provide up to one hour per month, non-cumulative, free support and maintenance. Typically we can respond within 24 hours to your inquiry.
After the first hour per month, we charge $45/hour, in 15-minute minimum increments.
We are happy to negotiate custom support contracts.
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